Privacy Policy

Last updated: June 2026

Introduction

At HYDRO.ne, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Information: When you complete our contact form, we collect your name, email address, phone number, and any additional details you provide about your vehicle and service requirements.
  • Essential Website Data: We use strictly necessary technologies required for security, basic website functionality, and storing your cookie preference choice.
  • Optional Analytics Data: Website usage analytics are only collected if you actively choose Accept All in our cookie banner or cookie settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and process service requests submitted through our contact form
  • To send you updates, promotional materials, and service-related communications (with your consent)
  • To analyse website usage and improve user experience (only where optional analytics consent has been given)
  • To comply with legal obligations and protect our business interests

Cookies and Consent

Our website uses a cookie consent banner with two choices: Accept All and Essential Only. Essential cookies are always active because they are required for core website functionality. Optional cookies are disabled by default and only enabled after explicit consent.

We store your cookie preference in your browser's local storage so the website remembers your choice between pages and future visits. Your preference remains in place until you change it.

You can update your preference at any time by using the Cookie Settings button on this page.

Google Analytics and Google Maps

Google Analytics is only loaded after you choose Accept All. Until then, no Google Analytics script is injected and no analytics tracking cookies are created.

The interactive Google Maps embed is also optional. On our contact page, a privacy placeholder is shown by default and the live map iframe is only inserted after optional cookies are accepted.

If you later change your consent to Essential Only, optional Google services are disabled again for future page activity. For more information about Google's data handling, see policies.google.com/privacy.

Contact Form Submissions

When you submit a message through our contact form on this website, your submission is processed through Jacob Bradley Web Development services. This includes the handling, storage, and management of your personal information (name, email, phone number, and message content). Jacob Bradley Web Development ensures that your data is handled securely and in compliance with data protection regulations. Your information will only be used to respond to your inquiry and provide the requested services. You can learn more about Jacob Bradley Web Development's privacy practices by visiting jacobbradley.co.uk.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on Instagram, Facebook, TikTok, and Snapchat. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: